FAQs
Frequently Asked Questions
“Is there a minimum guest count?”
For events hosted on Friday, Saturday and Sunday, we require a minimum guest count of 100 guests.
“What is included in the rental price of the venue?”
The rental of the venue includes round/rectangular tables, white/black linens, silver Chiavari chairs, 3 HD screens for a photo or video slideshow, one private dressing room, a small lounge area, a bar, 1 bartender, a preparation kitchen, 1 Grand Prairie Police officer for security, and a cleaning fee.
”Where are you located?”
Located in Grand Prairie, Tx, Enchanted Event Hall is perfectly located in between Dallas, Arlington, and Fort Worth, Tx. Our location allows family and friends to easily locate and commute to your event.
“Can we use outside vendors?”
You will be able to use your preferred vendors just as long as they are insured.
”Do you have a kid’s playroom?”
Our venue does not have a kid’s playroom, but we can provide names of vendors that can help keep guests’ kids entertained during your event.
“Do you have a private dressing room?”
We offer one private dressing room with 2 large vanity mirrors equipped with lighting.
”Will there be someone at the venue on the day of the event?”
On the day of your event, there will be an event manager for additional assistance when needed.
“How many parking spaces are available?”
Our parking space holds 160 parked vehicles. We do not offer valet services, thus it will be a self-parking space.
”Do you offer any military, first responder, or educational discounts?”
Although we are thankful for your services, we do not offer any special discounts.
“What is the time for my event?”
For events on Monday through Thursday, we offer hourly rates at a minimal rental of 4 hours. For events on Friday through Sunday, you’ll have the venue from 8 am - 12:30 am.
”Can we create our own package?”
Although we offer a variety of package deals, we are always flexible to customize a package that is best suitable for your taste. We also work with the best vendors that will also help make your dream event become a reality.
“Is there any additional charge for using outside vendors?”
There is no additional cost if you wish to acquire your own vendors just as long as they are licensed and insured.
”Is a bounce house allowed inside of the hall?”
Unfortunately, we do not allow a bounce house inside of the venue.
“What kitchen amenities are available?”
Our preparation kitchen includes a commercial sink, 2 rectangular tables, and a microwave. It is not a fully equipped kitchen, thus you will not be able to cook. The food served at the event should already be cooked upon arrival. The food also has to be contracted through certified and insured caterers. Caterers are also responsible for any additional kitchen appliances, equipment, and utensils.
”What are the rules for having alcohol at our event?”
We are a BYOB venue. Beverages with a glass bottle are not permitted inside of the venue.
“Do we have to clean the facility at the end of our event?”
You are not responsible for the hall clean-up after the event concludes. The client is only responsible for removing personal items, leftover food, and all decorations provided by the client or their vendors.
”I am ready to book, what is my next step?”
We are so happy to host your event! In order to save the date, a $800 deposit is required. You can schedule an appointment via our website or phone to discuss your contract and the package desired.
”Are decorations included with the venue rental?
Decorations are not included with the venue rental. Enchanted Event Hall offers a luxurious decoration service, through our preferred vendor, at an additional cost. Once we know your vision and budget for your event, we can customize a package that best suits you.
”Do you have nearby hotels?”
Enchanted Event Hall is accessible by a few 4 and 5-star hotels like Courtyard by Marriot Dallas Grand Prairie, Home2 Suites by Hilton Dallas Grand Prairie, and Holiday Inn Express and Suites Dallas Grand Prairie.
”What is the maximum amount of people the venue can comfortably seat?”
The venue comfortably seats a maximum of 200 guests.
”Does the facility have air conditioning and heating?”
Our venue is fully equipped for air conditioning and heating. They can also be adjusted to your liking.
”Who is responsible for the set up of the tables and chairs?”
Two weeks prior to your event, we will discuss the anticipated floor plan for your event. We will take care of setting up the tables and chairs once approved by the client.
”Can we remove the security fee if we think a security officer will not be needed?”
Having a police officer as a security for your event is required by the city of Grand Prairie, Tx. Unfortunately, removing the security fee is non-negotiable.
”How much is your deposit?”
To save the date, we require a $800 deposit. The deposit will be refunded if no damages are caused by the event. The deposit will not be refunded, however, if the client cancels the event.